Case Study: Up-to-date contact details for 180 employees in the wholesale sector at Pistor AG
As an independent trading and service company , Pistor AG serves the bakery and confectionery industry, the catering sector, and the healthcare market . sync.blue® ensures smooth communication processes – especially for the mobile workforce: Important contact data is synchronized fully automatically, securely, and reliably to the devices of 180 employees .
sync.blue® at Pistor AG – The Highlights
Up-to-date contact details for 180 employees: Staff and transport operations have access to current contacts directly on their work devices at any time.
Uniform data set: Manual updating and synchronization via Outlook is no longer necessary thanks to central management in the sync.blue ® platform.
Low internal implementation effort: Thanks to zero-touch rollout and easy integration into the existing IT environment, contacts are available in the shortest possible time.
High user acceptance: Employees can continue to access current contacts without any adjustment or additional effort.
Close-knit support: A dedicated contact person provides competent and individual advice on all questions.
Personal support: Individual support from a personal contact person clarifies all questions and concerns quickly and reliably.
The challenge
The goal was to find a contact synchronization solution that would meet the demands of daily operations in the wholesale sector and integrate seamlessly into the existing IT architecture , in order to reliably provide drivers with all Pistor contacts at all times. The aim was to use sync.blue® to ensure the central and automatic synchronization of these contact details and replace the previously necessary manual updates.
The solution: sync.blue® MOBILE
To securely and reliably synchronize company contacts to employees' mobile devices , the choice fell on sync.blue® MOBILE .
According to its own statement , Pistor AG is particularly convinced by the following three criteria:
Good value for money, meeting internal requirements
Easy integration into the existing IT environment
Competent, German-speaking support
Setup & Rollout
Thanks to its seamless integration into the existing IT architecture , setting up sync.blue® MOBILE at Pistor AG required minimal internal effort. Close support with a dedicated contact person accompanied the rollout and enabled a particularly fast and productive use of the solution.
"The daily operations of wholesalers are tightly scheduled. That's why we're particularly pleased to be able to support them with a simple and quick integration. When the collaboration is as enjoyable as it was with Pistor AG, the success is all the greater."
Hendrik Janssen, Senior Key Account Manager at sync. blue®
Results & Business Impact
Mobile availability of contacts: Train operators have access to a complete and up-to-date database of Pistor contacts while on the go.
Optimal user experience: Since the contacts have been made available in the native mobile phone app, no adjustment is necessary.
Reduced IT effort: Contact details no longer need to be manually updated via Outlook, which relieves the burden on those responsible for IT.
"The feedback from our drivers is very positive. They are particularly pleased that their current Pistor contacts remain available to them in the usual format directly on their new mobile phones."
Alexander Wiget, ICT Application Manager at Pistor AG
sync.blue® can be scaled and expanded as needed.
The optimized communication and the time and cost savings convinced Pistor AG – in the future, sync.blue ® could also be used for additional use cases or user groups.
About sync.blue®
sync.blue® is the leading tool for seamless contact synchronization across more than 80 applications and devices. The cloud solution offers both one-way and two-way synchronization , ensuring efficient contact management . sync.blue® impresses with its extensive compatibility with numerous apps and adheres to the highest security standards, including GDPR compliance . The service is operated in ISO 27001-certified German data centers , further enhancing data security.
