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How do I create a global address book in Microsoft Teams?
Microsoft Teams does not offer a central address book (corporate directory) for internal and external contacts by default. Contact data is often distributed across different systems, incomplete and not searchable. In addition, callers are often not recognized because only one number is stored per contact.
With sync.blue®, you can create a global address book in Microsoft Teams that makes all important contacts available in one place - up-to-date, complete and directly usable in everyday working life.
This is how your team benefits from a global sync.blue® address book:
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Global contacts clearly arranged in one place
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Search by name, department, company and more
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Caller recognition for incoming calls
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Direct calls from within Microsoft Teams
This turns Microsoft Teams into a central, global address book for the entire company.
Your global address list in Microsoft Teams
With sync.blue®, you can turn Microsoft Teams into a central corporate directory: all contacts can be searched, filtered and displayed centrally - including name, department, position, e-mail and multiple phone numbers.
Contacts can be called directly from Teams, and caller recognition ensures that your team immediately knows who is calling - even if multiple numbers are stored.
This reduces search effort, avoids errors and ensures smooth communication.
Find, call and recognize contacts in Teams
With sync.blue®, Microsoft Teams becomes the central address book for all company contacts - both internal and external. The solution automatically synchronizes global contact data in compliance with GDPR.
All contacts are updated hourly and displayed directly in Microsoft Teams - complete, searchable and without manual maintenance. Phone numbers are automatically resolved via Microsoft 365 organizational contacts, so you can immediately see who is calling and be fully prepared.
How are global contacts provided in Microsoft Teams?
With the sync.blue® app for Microsoft Teams, internal and external contacts can be provided centrally, completely and globally - right where your team needs them: in Microsoft Teams.
Thanks to intelligent search, filter functions and direct click-to-call, users can quickly find the right contacts. And when a call comes in, your team immediately recognizes who is calling - regardless of whether one or more numbers are stored.
This makes Microsoft Teams a powerful contact center for the entire company.
Automated contact management - no more manual maintenance
Intelligent caller recognition - Know who is calling
24/7 access - up-to-date contact data available at all times
Flexible to use - Made for every industry and department
How does contact synchronization works with sync.blue®?
Install the sync.blue® app in Microsoft Teams and create a free sync.blue® account
Link the sync.blue® address book with Microsoft Teams directly in the dashboard
Make the synchronized contacts available to your team quickly and easily
Why is sync.blue® a safe choice in terms of data protection?
sync.blue® relies on the highest data protection standards and a secure data infrastructure. The solution is developed and operated entirely in Germany - hosted in ISO 27001-certified data centers of independent providers.
Communication between contact sources and destinations is encrypted. A data processing agreement (DPA) and technical and organizational measures (TOM) are also in place.
sync.blue® also works closely with external data protection experts such as DataGuard to ensure a fully GDPR-compliant solution.
Oliver Baltz
CEO
Ready for your global address book in Microsoft Teams?
Arrange your personal demo now and learn how to create a global address book for Microsoft Teams with sync.blue®.
Manage internal and external contacts centrally, synchronize them automatically and make them available to your team directly in Microsoft Teams - GDPR-compliant and efficient.