Privacy and Security

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We protect your data on all levels. Your safety is our greatest asset.

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GDPR Compliant

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Made in Germany

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SSL encryption

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Professional data protection officer

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No storage of contacts

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High-security data center in Germany

initiation


At sync.blue (a phonebridge GmbH product), we take the protection of your data very seriously. This privacy statement explains our practices in relation to the collection and processing of your data.  

Responsible and data protection officer 

phonebridge GmbH, Wehrstrasse 29, 45721 Haltern am See, Germany

 

Our data protection officer, JURANDO GmbH (https://www.jurando.de), Dr. Dennis Werner can be reached at service@sync.blue or by post at our address with the addition "Data Protection Officer".

Your rights

You have the following rights vis-à-vis us with regard to your data

personal data:

  • Right to information (Article 15 GDPR),

  • Right to rectification (Article 16 GDPR),

  • Right to erasure (Art. 17 GDPR),

  • Right to restriction of processing (Article 18 GDPR),

  • Right to data portability (Art. 20 GDPR),

  • Right to object to processing (Art. 21 GDPR).

You can also complain to a data protection supervisory authority about us in accordance with Article 77 GDPR

complain.

If you have given us your consent, you can revoke it at any time without the

The legality of the processing carried out up until the revocation is affected.

Purposes for processing personal data

Use of our webapp and products

When you visit our web app (https://app.sync.blue), if you do not provide us with any other information, we only collect the personal data that your browser (e.g. IP address, date and time, etc.) transmits to us .  

 

The data mentioned is technically necessary for us to display our website, to ensure stability and security and to optimize our offer. The legal basis is Art. 6 Paragraph 1 lit. f GDPR, whereby our legitimate interest results from the above-mentioned purposes.

 

When registering in our web app, you must provide personal data for the conclusion of the contract, which is necessary for the provision of the customer account. You can delete the customer account at any time in the customer area. We process the data you provide to provide your customer account. We also pass on your data to our payment service provider. Additional data (e.g. access data, contacts, telephone numbers, calls, etc.) are required to use our products. This data is used exclusively for the delivery of the ordered products. The legal basis is Article 6 (1) (b) GDPR.  

 

We also process your own contact details to inform you about other interesting products from our range. In this case, the legal basis is Art. 6 (1) (f) GDPR, Section 7 (3) UWG. You can object to this use at any time.  

 

Due to commercial and tax regulations, we are obliged to store your address, payment and order data for a period of ten years. However, after two years we restrict the processing, i. H. Your data will only be used to comply with legal obligations.

 

We use the internet service provider "Hetzner Online GmbH", which is based in Germany, to provide the web app. We use Nuremberg and Falkenstein as server locations.  

visit our website 

If you visit our website purely for information purposes, i.e. if you do not provide us with any other information, we only collect the personal data that your browser (e.g. IP address, date and time, etc.) transmits to us.  

 

The data mentioned is technically necessary for us to display our website, to ensure stability and security and to optimize our offer. The legal basis is Art. 6 Paragraph 1 lit. f GDPR, whereby our legitimate interest results from the above-mentioned purposes.

 

For the provision of the website (https://www.sync.blue) we use the website provider “Wix.com, Inc”, which is based in Israel. The privacy policy can be found at: https://de.wix.com/about/privacy.

 

cookies

We use cookies on our site. Cookies are small text files that are stored on your system and through which we receive certain information.

 

We use transient and persistent cookies on our websites and web app. Transient cookies are automatically deleted when you close your browser. These include in particular the session cookies. These store a so-called session ID, with which various requests from your browser can be assigned to the joint session. This allows your computer to be recognized when you return to our website. The session cookies are deleted when you log out or close the browser. Persistent cookies are automatically deleted after a specified period, which can vary depending on the cookie. You can delete the cookies in the security settings of your browser at any time.  

 

You can configure your browser settings according to your wishes and e.g. B. refuse to accept third-party cookies or all cookies. We would like to point out that in this case you may not be able to use all the functions of this website.  

 

We also use cookies to identify you for subsequent visits. The use of cookies serves to make the use of our offer more pleasant for you and to optimize user-friendliness. On the other hand, we use cookies to statistically record the use of our website and to evaluate it for the purpose of optimizing our offer for you. These cookies enable us to automatically recognize when you visit our site again that you have already been with us. These cookies are automatically deleted after a defined period of time.  

 

When you visit our website, we draw your attention to the use of cookies by means of a cookie notice that refers to this data protection declaration. There you can also agree to the use of cookies.  

 

The legal basis for the technically necessary cookies is Art. 6 Paragraph 1 lit. f GDPR, whereby our legitimate interest results from the above-mentioned purposes. If you consent to the use of cookies, the legal basis is Art. 6 (1) (a) GDPR.

 

Newsletter

If you give us your consent, you can subscribe to our newsletter.

 

Your e-mail address is the only mandatory information for registering for the newsletter. After your

We save your e-mail address for the purpose of sending the newsletter.

The legal basis is Article 6 (1) (a) GDPR, since you have given your consent.

 

You can revoke your consent to the sending of the newsletter at any time and unsubscribe from the newsletter. You can declare your revocation by sending an email to service@sync.blue. After you unsubscribe, we will delete your data immediately.

 

For the provision of the newsletter we use the website provider “Wix.com, Inc”, which is based in Israel. The privacy policy can be found at: https://de.wix.com/about/privacy.

 

LiveChat

If you use our LiveChat, we will use the data you have provided, which is voluntary, in order to answer your enquiry. Your information can be stored in a customer relationship management system ("CRM system") or comparable software.  

 

Data processing for the purpose of contacting us takes place on the basis of Article 6 (1) (b) GDPR, insofar as your request concerns the fulfillment of contractual obligations or the initiation of a contract. In other cases, the legal basis is Article 6 Paragraph 1 Letter f GDPR, whereby our legitimate interest results from the above-mentioned purposes.  

 

We use the provider "JivoChat" to provide the LiveChat. The privacy policy can be found at: https://www.jivochat.com/files/privacy_policy.pdf.  

 

E-mail contact

If you contact us via the e-mail addresses provided by us, we will store the personal data you have transmitted in order to answer your enquiries. Your information can be stored in a customer relationship management system ("CRM system") or comparable software. In the course of the transport or delivery of your e-mail, log data is also generated regularly, which also contains, for example, the IP address of the e-mail server you are using. This log data is necessary to ensure the proper operation of our e-mail server and also serves as evidence in the event of server problems or security incidents. The legal basis is Art. 6 Paragraph 1 lit. f GDPR, whereby our legitimate interest results from the above-mentioned purposes. If contact is aimed at concluding a contract or if contact is made as part of an existing contractual relationship, the legal basis is Article 6 (1) (b) GDPR.  

 

We use the provider “Zendesk” to provide e-mail contact. The privacy policy can be found at: https://www.zendesk.de/company/customers-partners/eu-data-protection/zendesk-support.