The central address book that works on every device
Modern logistics, production, and field service processes are mobile. However, many devices - especially MDE devices, industrial handhelds, and scanners - do not offer a central phone book, have outdated contacts, or do not even display the caller's number to the recipient.
sync.blue® solves precisely this challenge with the MOBILE & ADDRESS BOOK components: Company contacts are managed centrally and automatically synchronized to all mobile devices – always up to date, without manual work. At the same time, the correct phone number of the device is always transmitted.
Global address book on MDE devices in practice
Logistics & Warehouse
Challenge
In many warehouses, MDE devices such as Zebra or Honeywell are an integral part of daily work. However, there are often no central company contacts available for communication. Telephone numbers are scattered, out of date, or only stored in paper lists. At the same time, outgoing calls often appear to the recipient without a recognizable phone number, which makes callbacks difficult and delays processes.
Solution
sync.blue® provides a global, centrally managed company address book directly on every MDE device. Contacts are automatically transferred from existing systems such as Microsoft Active Directory, Microsoft GAL Exchange, the CRM system, or the ERP system and kept up to date on all devices without manual maintenance. In addition, each device reliably transmits the correct phone number when making calls.
Advantages
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Intelligent caller identification
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Contact persons can be found immediately
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Centralized, error-free data instead of paper lists
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More efficient processes throughout the entire warehouse operation
The most important advantages at a glance
Global company phone book
All company contacts are available centrally and are automatically synchronized to all MDE devices.
Caller ID
Outgoing calls reliably transmit the correct phone number, so that callbacks are always possible without any problems.
24/7 up-to-date data
Changes in Microsoft Active Directory, Azure Active Directory, Teams, or CRM systems are applied immediately.
Fewer errors & paper lists
Manual contact management is no longer necessary, as all data is managed centrally and distributed automatically.
More efficient processes
Employees can find the right contact person in the warehouse more quickly, saving valuable time when it comes to queries and coordination.
Secure & GDPR-compliant
The entire process complies with the GDPR and is operated in German ISO 27001-certified data centers belonging to independent providers.
Trusted by our users
Join our satisfied customers who trust sync.blue® for their contact synchronization needs
Oliver Baltz
CEO
Activate global phone book for MDE devices now
Ensure clear availability, up-to-date contact details, and reliably displayed phone numbers on all MDE devices. sync.blue® is quick to set up, works fully automatically, and improves communication throughout your warehouse and logistics operations.