A colleague calls your mobile and you only see a number? sync.blue® automatically syncs your Microsoft Dynamics 365 contacts to every smartphone, phone system and CRM — for reliable caller ID resolution!
sync.blue® is successfully used worldwide by renowned customers and partners from various industries.
Contact data lives in many systems at once: CRM, Outlook, phone system, smartphone, Excel. Anyone trying to keep contacts in sync quickly notices: none of these systems talks to the others. That shows up as everyday friction.
Contacts go stale across phones, CRMs and address books faster than anyone can keep up.
Customers and colleagues call, but your phone shows nothing except the number.
Onboarding new colleagues means copying contact lists into every system by hand.
Changes in one system are not carried over to the others, and your data sets drift apart unnoticed.
Compliance checks become an ordeal because contact data sits in too many places with no clear ownership.
All contacts stay up to date automatically on every device and in every connected system.
Caller ID shows the right name on smartphones, desk phones and your PBX — no manual upkeep.
New colleagues get every contact instantly, shrinking onboarding from days to minutes.
Built-in duplicate detection keeps your address books clean.
GDPR-compliant data flow, hosted exclusively in ISO 27001 certified data centres in Germany.
Try sync.blue® yourself for 14 days or book a short demo with one of our experts.
Book a demoNo installation, no IT project: connect Microsoft Dynamics 365 once and sync.blue® keeps your contacts up to date automatically.
Link source and target via OAuth or credentials.
Choose direction, scope (contacts & companies) and interval.
sync.blue® keeps everything up to date automatically — no manual work.
Field sales reps spend most of their day on the road and rely on their phones, but their customer records live in Microsoft Dynamics 365 and never reach the native phone address book. Incoming calls from customers show only a raw number, reps cannot dial a client straight from their contacts, and many resort to copying numbers by hand or exporting CSV files before a trip.
When a customer phones the office, desk phones and the PBX display only a raw number because the phone system has no link to Microsoft Dynamics 365. Staff cannot tell who is calling, often miss the context of the relationship, and have to look the number up in Dynamics after the fact.
When a new field sales rep joins, they start with an empty phone and an empty mailbox and need every relevant customer contact from Microsoft Dynamics 365 on day one. Exporting and importing the contact list by hand is slow and error-prone, and the rep is largely unproductive until it is finished.
Sales, support and dispatch teams all need the same up-to-date customer contacts, but each pulls from Microsoft Dynamics 365 in its own ad-hoc way, ending up with inconsistent local copies and stale numbers across departments.
Customers change phone numbers, email addresses and job titles, and those corrections are made in Microsoft Dynamics 365. But the copies sitting in reps' phones, in Outlook and in the office phone system go stale, so staff dial disconnected numbers and email addresses that no longer work.
Join our satisfied customers who trust sync.blue® for their contact synchronization needs.
Set up Microsoft Dynamics 365 in about 15 minutes and watch your contacts flow to every device, inbox and phone system.
sync.blue® protects business data to the highest German standards
The sync.blue® cloud platform meets the highest demands for data protection, security and transparency. Supported by DataGuard, an independent European provider for data protection and information security. Operations run exclusively in ISO 27001-certified data centres in Germany run by independent providers. sync.blue® additionally offers a legally compliant Data Processing Agreement (DPA) and detailed Technical & Organisational Measures (TOM).
Details on data protection & security
Oliver Baltz
CEO
Our leading contact synchronization tool enables you to synchronize business contacts easily and automatically across all devices. We'll show you in a free initial consultation how sync.blue® efficiently supports your company.