Data privacy

Introduction


We at sync.blue (a product of phonebridge GmbH) take the protection of your data very seriously. This privacy statement explains our practices regarding the collection and processing of your data. 

 

Person responsible and data protection officer 


phonebridge GmbH, Wehrstraße 29, 45721 Haltern am See, Germany

 

You can reach our data protection officer, JURANDO GmbH (https://www.jurando.de), Dr. Dennis Werner, at service@sync.blue or by mail at our address with the addition "data protection officer".

 

Your rights


You have the following rights with respect to us regarding your

personal data concerning you:

  • Right to information (Art. 15 DSGVO),

  • Right to rectification (Art. 16 DSGVO),

  • Right to erasure (Art. 17 DSGVO),

  • Right to restriction of processing (Art. 18 GDPR),

  • Right to data portability (Art. 20 DSGVO),

  • right to object to processing (Art. 21 GDPR).

 

You can also complain about us to a data protection supervisory authority pursuant to Art. 77 DSGVO.

complain.

 

If you have given us consent, you can revoke it at any time without affecting the

The lawfulness of the processing carried out until the revocation is affected.

 

Purposes for the processing of personal data


Use of our webapp and products


When you visit our webapp (https://app.sync.blue), i.e. if you do not transmit information to us in any other way, we only collect the personal data that your browser transmits to us (e.g. IP address, date and time, etc.). 

 

The aforementioned data is technically necessary for us to display our website, to ensure stability and security and to optimize our offer. The legal basis is Art. 6 (1) lit. f DSGVO, whereby our legitimate interest results from the above-mentioned purposes.

 

When registering in our webapp, you must provide personal data for the conclusion of the contract, which is necessary for the provision of the customer account. You can delete the customer account at any time in the customer area. We process the data you provide for the provision of your customer account. In doing so, we also pass on your data to our payment service provider. Further data (e.g. access data, contacts, telephone numbers, calls, etc.) are necessary for the use of our products. This data is used exclusively for the provision of the ordered products. The legal basis is Art. 6 para. 1 lit. b DSGVO. 

 

We also process your own contact data to inform you about other interesting products from our range. In this case, the legal basis is Art. 6 para. 1 lit. f DSGVO, § 7 para. 3 UWG. You can object to this use at any time. 

 

Due to commercial and tax law requirements, we are obliged to store your address, payment and order data for a period of ten years. However, we restrict processing after two years, i.e. your data is only used to comply with legal obligations.

 

For the provision of the webapp, we use the Internet service provider "Hetzner Online GmbH ", which is located in Germany. We use Nuremberg and Falkenstein as server locations. 

 

Visit our website 


When you visit our website for purely informational purposes, i.e. if you do not transmit information to us in any other way, we only collect the personal data that your browser transmits to us (e.g. IP address, date and time, etc.). 

 

The aforementioned data is technically necessary for us to display our website, to ensure stability and security and to optimize our offer. The legal basis is Art. 6 para. 1 lit. f DSGVO, whereby our legitimate interest results from the above-mentioned purposes.

 

For the provision of the website (https://www.sync.blue), we use the website provider "Wix.com, Inc", which is based in Israel. The privacy policy can be found at: https://de.wix.com/about/privacy.

Cookies


We use cookies on our website. Cookies are small text files that are stored on your system and through which we receive certain information.

 

On our websites and webapp we use transient and persistent cookies. Transient cookies are automatically deleted when you close the browser. These include, in particular, session cookies. These store a so-called session ID, with which various requests from your browser can be assigned to the joint session. This allows your computer to be recognized when you return to our website. Session cookies are deleted when you log out or close the browser. Persistent cookies are deleted automatically after a specified duration, which may differ depending on the cookie. You can delete the cookies in the security settings of your browser at any time. 

 

You can configure your browser settings according to your preferences and, for example, refuse to accept third-party cookies or all cookies. We would like to point out that in this case you may not be able to use all functions of this website. 

 

We also use cookies to identify you for subsequent visits. The use of cookies serves to make the use of our offer more pleasant for you and to optimize the user-friendliness. On the other hand, we use cookies to statistically record the use of our website and to evaluate it for the purpose of optimizing our offer for you. These cookies enable us to automatically recognize that you have already been to our site when you visit it again. These cookies are automatically deleted after a defined period of time. 

 

When you call up our website, we draw your attention to the use of cookies by means of a cookie notice that refers to this data protection declaration. There you can also consent to the use of cookies. 

 

The legal basis for the technically necessary cookies is Art. 6 (1) lit. f DSGVO, whereby our legitimate interest is derived from the above-mentioned purposes. If you consent to the use of cookies, the legal basis is Art. 6 para. 1 lit. a DSGVO.

Newsletter


If you give us your consent, you can subscribe to our newsletter.

 

Mandatory information for the registration to the newsletter is only your e-mail address. After your

After your confirmation, we will store your e-mail address for the purpose of sending you the newsletter.

The legal basis is Art. 6 para. 1 lit. a DSGVO, as you have consented.

 

You can revoke your consent to the sending of the newsletter at any time and unsubscribe from the newsletter. You can declare the revocation by e-mail to service@sync.blue. After unsubscribing, we will delete your data immediately.

 

For the provision of the newsletter, we use the website provider "Wix.com, Inc", which is based in Israel. You can find the privacy policy at: https://de.wix.com/about/privacy.

 

LiveChat


If you use our LiveChat, we use the information you provide, which is voluntary, to respond to your inquiry. Your information may be stored in a customer relationship management system ("CRM system") or similar software. 

 

Data processing for the purpose of contacting us is carried out on the basis of Art. 6 (1) lit. b DSGVO, insofar as your inquiry concerns the fulfillment of contractual obligations or the initiation of a contract. In other cases, the legal basis is found in Art. 6 (1) lit. f DSGVO, whereby our legitimate interest results from the above-mentioned purposes. 

 

For the provision of LiveChat, we use the provider "JivoChat". You can find the privacy policy at: https://www.jivochat.com/files/privacy_policy.pdf. 

 

E-mail contact


If you contact us via the e-mail addresses we provide, we store the personal data you provide in order to respond to your inquiries. Your information may be stored in a customer relationship management system ("CRM system") or similar software. In the course of the transport or delivery of your e-mail, log data is also regularly generated, which also contains, for example, the IP address of the e-mail server you are using. This log data is necessary to ensure the proper operation of our e-mail server and also serves as evidence in the event of server problems or security incidents. The legal basis is Art. 6 para. 1 lit. f DSGVO, whereby our legitimate interest is derived from the above-mentioned purposes. If the contact is aimed at concluding a contract or if the contact is made within the framework of an existing contractual relationship, the legal basis is Art. 6 para. 1 lit. b DSGVO. 

 

For the provision of the e-mail contact, we use, among others, the provider "Zendesk". You can find the privacy policy at: https://www.zendesk.de/company/customers-partners/eu-data-protection/zendesk-support.