We at sync.blue (a product of phonebridge GmbH) take the protection of your data very seriously. This privacy statement explains our practices regarding the collection and processing of your data.
Person responsible and data protection officer
phonebridge GmbH, Wehrstraße 29, 45721 Haltern am See, Germany
You can reach our data protection officer, JURANDO GmbH (), Dr. Dennis Werner, at or by mail at our address with the addition "data protection officer".
You have the following rights with respect to us regarding your
personal data concerning you:
Right to information (Art. 15 DSGVO),
Right to rectification (Art. 16 DSGVO),
Right to erasure (Art. 17 DSGVO),
Right to restriction of processing (Art. 18 GDPR),
Right to data portability (Art. 20 DSGVO),
right to object to processing (Art. 21 GDPR).
You can also complain about us to a data protection supervisory authority pursuant to Art. 77 DSGVO.
If you have given us consent, you can revoke it at any time without affecting the
The lawfulness of the processing carried out until the revocation is affected.
Purposes for the processing of personal data
Use of our webapp and products
When you visit our webapp (https://app.sync.blue), i.e. if you do not transmit information to us in any other way, we only collect the personal data that your browser transmits to us (e.g. IP address, date and time, etc.).
The aforementioned data is technically necessary for us to display our website, to ensure stability and security and to optimize our offer. The legal basis is Art. 6 (1) lit. f DSGVO, whereby our legitimate interest results from the above-mentioned purposes.
When registering in our webapp, you must provide personal data for the conclusion of the contract, which is necessary for the provision of the customer account. You can delete the customer account at any time in the customer area. We process the data you provide for the provision of your customer account. In doing so, we also pass on your data to our payment service provider. Further data (e.g. access data, contacts, telephone numbers, calls, etc.) are necessary for the use of our products. This data is used exclusively for the provision of the ordered products. The legal basis is Art. 6 para. 1 lit. b DSGVO.
We also process your own contact data to inform you about other interesting products from our range. In this case, the legal basis is Art. 6 para. 1 lit. f DSGVO, § 7 para. 3 UWG. You can object to this use at any time.
Due to commercial and tax law requirements, we are obliged to store your address, payment and order data for a period of ten years. However, we restrict processing after two years, i.e. your data is only used to comply with legal obligations.
For the provision of the webapp, we use the Internet service provider "Hetzner Online GmbH ", which is located in Germany. We use Nuremberg and Falkenstein as server locations.
Visit our website
When you visit our website for purely informational purposes, i.e. if you do not transmit information to us in any other way, we only collect the personal data that your browser transmits to us (e.g. IP address, date and time, etc.).
The aforementioned data is technically necessary for us to display our website, to ensure stability and security and to optimize our offer. The legal basis is Art. 6 para. 1 lit. f DSGVO, whereby our legitimate interest results from the above-mentioned purposes.
On our websites and webapp we use transient and persistent cookies. Transient cookies are automatically deleted when you close the browser. These include, in particular, session cookies. These store a so-called session ID, with which various requests from your browser can be assigned to the joint session. This allows your computer to be recognized when you return to our website. Session cookies are deleted when you log out or close the browser. Persistent cookies are deleted automatically after a specified duration, which may differ depending on the cookie. You can delete the cookies in the security settings of your browser at any time.
You can configure your browser settings according to your preferences and, for example, refuse to accept third-party cookies or all cookies. We would like to point out that in this case you may not be able to use all functions of this website.
If you give us your consent, you can subscribe to our newsletter.
Mandatory information for the registration to the newsletter is only your e-mail address. After your
After your confirmation, we will store your e-mail address for the purpose of sending you the newsletter.
The legal basis is Art. 6 para. 1 lit. a DSGVO, as you have consented.
You can revoke your consent to the sending of the newsletter at any time and unsubscribe from the newsletter. You can declare the revocation by e-mail to . After unsubscribing, we will delete your data immediately.
If you use our LiveChat, we use the information you provide, which is voluntary, to respond to your inquiry. Your information may be stored in a customer relationship management system ("CRM system") or similar software.
Data processing for the purpose of contacting us is carried out on the basis of Art. 6 (1) lit. b DSGVO, insofar as your inquiry concerns the fulfillment of contractual obligations or the initiation of a contract. In other cases, the legal basis is found in Art. 6 (1) lit. f DSGVO, whereby our legitimate interest results from the above-mentioned purposes.
If you contact us via the e-mail addresses we provide, we store the personal data you provide in order to respond to your inquiries. Your information may be stored in a customer relationship management system ("CRM system") or similar software. In the course of the transport or delivery of your e-mail, log data is also regularly generated, which also contains, for example, the IP address of the e-mail server you are using. This log data is necessary to ensure the proper operation of our e-mail server and also serves as evidence in the event of server problems or security incidents. The legal basis is Art. 6 para. 1 lit. f DSGVO, whereby our legitimate interest is derived from the above-mentioned purposes. If the contact is aimed at concluding a contract or if the contact is made within the framework of an existing contractual relationship, the legal basis is Art. 6 para. 1 lit. b DSGVO.