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Writer's picturePatricia Rips

Case Study: Optimized Contact Management for Seamless Communication at The Family Butchers

Updated: Sep 25

sync.blue®: Synchronisation der Kontakte mit Microsoft Teams

The Family Butchers, one of the leading producers of animal and plant-based sausage and ham products, faced the challenge of synchronizing a central contact list across different communication platforms. Microsoft Teams, DECT phones and iPhones needed to be seamlessly connected to improve internal communication. With sync.blue®, the company found the ideal solution to meet these requirements flexibly and securely.


 

sync.blue® at The Family Butchers – The Highlights

  • Seamless Integration: Uniform provision of the contact list via Microsoft Teams, iPhones and company-owned DECT phones for consistent communication.

  • Central Administration: Flexible management of the central phone book via an API.

  • High Security Standards: sync.blue® meets the strict security and data protection requirements of The Family Butchers, including strong password protection mechanisms and WAN IP whitelisting.

  • Scalable Solution for Future Requirements: The Family Butchers plans to utilize sync.blue® in additional areas of the business due to its versatility and flexibility.


 

sync.blue® Referenz: The Family Butchers

The Family Butchers


The Family Butchers (TFB) is one of the leading meat product companies in Germany. The company produces a wide range of animal and plant-based sausage and ham products and supplies both national and international markets. With a strong focus on quality and tradition, The Family Butchers combines modern production methods with decades of experience in meat processing.

Communication Rethought


Smooth cross-departmental communication is crucial in order to manage the complex processes efficiently. The Family Butchers uses Microsoft Teams internally and externally, but was faced with a challenge: the production employees with DECT phones were not integrated into the central phone book and there was no standardized contact list on the company iPhones, which made internal communication extremely difficult.


sync.blue® Connects


With the sync.blue® cloud solution, a central phone book was introduced that TFB can manage independently and flexibly via an API. The data comes from internal, secure sources and is provided natively on the company iPhones - without additional Exchange accounts or apps. By providing the data via the application-neutral CardDAV protocol, the company also remains flexible for future requirements.

We provide The Family Butchers with a solution that not only covers current needs, but also offers long-term flexibility and security.

reports Oliver Baltz, CEO  of sync.blue®.


So sync.blue® has developed a customized solution for The Family Butchers, including a user-defined Microsoft Teams integration. This solution has sustainably strengthened the communication structures at TFB since its implementation. The implementation process of sync.blue® also went smoothly thanks to the uncomplicated, friendly and professional cooperation.


Data Protection First


As a food production company, The Family Butchers has high security and data protection requirements. sync.blue® fully meets these requirements. With strong password protection and the option of WAN-IP whitelisting, the company can ensure that sensitive contact data are protected at all times. The solution is also fully GDPR-compliant and thus guarantees compliance with all relevant data protection guidelines.


Multifunctional Use


After the first positive experiences, The Family Butchers is planning to use sync.blue® in other areas of the company. Julian Pröhl, Head of IT System Integration at TFB, explains:

We were particularly impressed by Oliver Baltz's professionalism and understanding of our challenge. The versatility of the solution is a fantastic fit for our growing requirements. One of the next initiatives is to create a crisis team contact list that is to be synchronized from a SharePoint list and made available on various iPhones. Thanks to the flexibility and scalability of sync.blue®, we will be able to optimally adapt the cloud solution to our specific needs in the future.

 
sync.blue® Logo

About sync.blue®


sync.blue® is a tool for seamless synchronization of contacts across more than 80 applications and devices. The cloud solution offers both one-way and two-way synchronization and ensures efficient contact management. sync.blue® impresses with its extensive compatibility with numerous apps and relies on the highest security standards, including GDPR guidelines. The service is hosted in German data centers, which also contributes to data security.



 



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